Anglicare SA

Adelaide’s rental affordability is at crisis levels and it’s even worse if you are single.

A single person on income support has no chance of finding private rental accommodation across Adelaide’s metropolitan area, according to the findings of Anglicare’s latest Rental Affordability Snapshot.

The results of the survey highlighted that of the 3,222 private rentals advertised on the day the snapshot was taken, not even one was affordable and appropriate for a single person on income support.

Only 1,261 or 39 percent were affordable and appropriate for households on the minimum wage.

AnglicareSA CEO Peter Sandeman said the snapshot clearly demonstrates the huge challenge faced by many people in the community trying to access the private rental market in Adelaide.

“While the results do not make for happy reading, they are not at all surprising,” said Peter. “In fact, they are telling us what agencies like AnglicareSA see and hear every day and that’s housing affordability is at crisis levels for Adelaide’s low income earners and the situation is not improving.”

“The unfortunate reality is that if you rely on income support and you want to access the private rental market, then there is very little hope.”

The snapshot found that all household types relying on an income support payment had access to 123 properties, or 3.8 percent of the rental market, much the same as a year ago. However, difficulties for home-seekers are further compounded by the fact that there were 439 fewer properties on the day we conducted the survey compared to 2017.

The National Rental Affordability snapshot 

The Rental Affordability Snapshot is designed to highlight the lived experience of looking for housing while on a low income. It focuses on the Australian population who earn the least income – Commonwealth benefit recipients and minimum wage earners. Each year, Anglicare Australia agencies search local newspapers and real estate websites for rental accommodation across the country.

This years reports are available on the Anglicare Australia website.

When Niki Howells-Schramm was three years old she asked her Grandad Tom to walk her down the aisle when she one day married.

The two had developed an enduring bond when Niki and her family had lived with her grandparents following the loss of their home in the Ash Wednesday bushfires.

So when Tom’s health deteriorated and he was unable to travel to Melbourne for his granddaughter’s wedding, Niki was determined to find a way to keep the commitment.  She decided to plan a second wedding, this one much closer to Tom.

Her mother, Tess Howells, contacted AnglicareSA’s Elizabeth Dutton Court residential aged care facility where Tom lives, with an unusual request.

“I asked them if it would be possible for us to hold a wedding ceremony at Elizabeth Dutton Court,” Tess said.

“They said yes straight away.  The staff embraced the idea and everyone has been so accommodating and helpful to us.  They have been wonderful.”

Residents at the facility have been invited to attend the ceremony and watch Niki realise her dream to have Tom walk her down the aisle.

AnglicareSA’s Head of Residential Aged Care, Jacinta Robertson, said Niki and Tom’s story had captured the imagination of the staff at Elizabeth Dutton Court and everyone was excited to help.

“Our carers become a part of our residents’ extended families,” said Ms Robertson.

“When an opportunity like this comes along to bring so much joy to a resident and his family, of course we will embrace it and do whatever we can to ensure it happens.

“Working in aged care, it’s not often you get to be involved in the planning of a wedding!

“To be able to help Niki realise her lifelong dream of having her Grandad walk her down the aisle is a real privilege.”

Niki and her husband Anastas will renew their wedding vows exactly a month to the day after their original Melbourne wedding, this time in front of 60 relatives and friends, including Tom’s fellow Elizabeth Dutton Court residents.  The ceremony will be followed by an afternoon tea reception.

Last year we undertook the ‘Many Voices, One AnglicareSA’ employee survey.  The anonymous survey gave our staff the opportunity to have their say about what they like about working at AnglicareSA, how they think their leaders and managers are tracking, and where they think the organisation needs to improve.

The questionnaire provided us with a host of fascinating findings, many of which will help to shape AnglicareSA’s future direction. But for now, here are some key takeaways from the organisation wide survey that we reckon are absolutely precious.

72% Response Rate

A total of 72% of our 1,800 employees took part in this survey; and as you can see more than 57% of respondents are engaged with the organisation.

A Culture of Ambition

With an employee engagement score of 58% we’ve maintained our position from our last survey (conducted in 2015) as a ‘culture of ambition’.

A culture of ambition is characterised by: 50 -60% of employees actively engaging with the organisation.

AnglicareSA Is a Great Place to Work

Almost three out of four Anglicarers agreed with the bold statement: “AnglicareSA is a truly great place work”.

Net Promoter Score

The Net Promoter Score (NPS) provides organisations with a gauge of employee loyalty and engagement. Promoters are extremely likely to recommend an organisation, whereas detractors are not at all likely to recommend it.

The NPS is the percentage of promoters minus the percentage of detractors.

For organisations like AnglicareSA, a NPS of above 40 is best practice. And as you can see, we’re almost there.

Top 3 Employee Attractions

Having the right mix of benefits is a really important part of attracting and retaining good quality employees, and of the all things that AnglicareSA brings to the table as South Australia’s largest social service provider the three attributes that most attract our staff to the organisation are:

  • Good reputation
  • Values-based
  • Community minded


Optimistic About the Future

As a culture of ambition our staff are committed to our goals and values. This gives us great heart and means that Anglicarers are for the most part committed to the organisation.

There are a number of positives we can take from this invaluable employee survey, but there a few more significant discoveries than the fact that 61% of respondents agreed with the statement that ‘people are very optimistic about the future of the organisation.’

The survey provided us with a lot of rich data and allows us to better understand where we need to make improvements. However, much like our staff we’re optimistic for the future, and I’m sure that with a little more work we can strive towards a ‘culture of success’.

Meet fifty-three year-old Tony Barnden one of our Better Places Stronger Communities (BPSC) residents from Elizabeth Vale. He has been a resident of social housing for seven years.

Tony is sensing greater pride in his fellow tenants for where they live. He believes AnglicareSA’s commitment to consulting and involving tenants in decisions that affect their homes is helping people grow their confidence and independence.

BPSC is a groundbreaking public housing management transfer which is transferring the management of designated South Australian public housing dwellings to the community housing sector.

Click here to read the full story

An Action Plan has been collaboratively developed to implement a bold new target for the implementation of the Adelaide Zero Project, aimed at achieving Functional Zero homelessness in Adelaide’s CBD within two years.

More than 30 organisations have committed to the target, developed as part of a rapid design process over the past 90 days.

Yesterday politicians from all political parties signed on to support the target which aims to ensure that the number of people who are homeless in a city on any given night is no greater than the housing placement availability for that night.

AnglicareSA’s CEO, Peter Sandeman  says the 2020 commitment is significant step forward in our city’s quest to end rough sleeping.

“Collective action is the only way to approach Adelaide’s homelessness and housing challenges and it’s heartening to see the number of organisations signing up to the 2020 target,” says Peter.

The Adelaide Zero Project’s Implementation (Action) Plan includes:

    • Hutt Street Centre to run a Connections Week to confirm the names of all the people sleeping rough on any given night in Adelaide’s CBD.
    • Neami National to establish and maintain a ‘by name list’ of every person sleeping rough throughout the year.
    • Don Dunstan Foundation to develop an online Dashboard to track the number of people sleeping rough and those moved to secure housing.
    • Anglicare SA to develop an Aligned Housing Plan to ensure housing is prioritised for people on the ‘by name list’.
    • City of Adelaide to form a Business Alliance to End Homelessness.
    • End Homelessness SA to develop a Charter that can be signed on to by project partners, community organisations, businesses and individuals wanting to demonstrate their commitment to the Adelaide Zero Project.