Tenants

If you’re a tenant of Believe Housing Australia, find out here how to access helpful information and support for you and your property, including forms and applications.

Maintenance & Repairs

Find out what to do if you need something repaired or modified at home, tips for keeping your home in good condition, and what to expect from a Believe Housing Australia property inspection.


Forms & Applications

Thinking about getting a pet, want to modify your home or advise us of a change in your circumstances? Find and complete the relevant form or application to submit your request to Believe Housing Australia.


Complaints & Compliments

As a Believe Housing Australia tenant, we welcome your feedback and suggestions. Your feedback can help us make our services better for you and other people. Complete the relevant forms to provide feedback, or lodge a complaint or appeal.


Tenant Information

The following documents include important contact details for Believe Housing Australia, as well as information about paying rent and water bills, connecting to utilities, cleaning, rubbish collection and your rights and responsibilities as a tenant.

How rent is calculated

Find out how Believe Housing Australia calculates rental payments.

How water is calculated

Find out how Believe Housing Australia calculates water charges.

Tenant Support

Believe Housing Australia’s broad range of services help tenants lay the foundations for a better future, and include financial counselling, community engagement, and home care and NDIS services.

Payment Options

Believe Housing Australia accepts multiple payment options. If you require support, our Income and Financial Inclusion Officers can arrange a payment plan with you.

Tenant Voice and Engagement

We understand that supporting you is more than just being your landlord. Our tenants are at the centre of all we do. As a tenant of Believe Housing Australia, we’re here to listen to your needs, to empower and support you. Your ‘Voice’ is important to us.

Tenancy Officers

Tenancy Officers can be contacted via tenancyservices@believehousing.org.au

Elizabeth Grove

Shop 1, 60 Fairfield Road, Elizabeth Grove SA 5112

Ph: 1800 688 000

Regency Park

491-499 South Road, Regency Park SA 5010

Ph: 1800 688 000

Mount Gambier

70-72 White Avenue, Mount Gambier SA 5290

Ph: 1800 688 000

Berri

5 Kealley Street, Berri SA 5343

Ph: 1800 688 000

AnglicareSA

Formerly known as AnglicareSA Housing, Believe Housing Australia continues to be a part of the AnglicareSA family and remains a subsidiary company of AnglicareSA.

Get in Touch

Visit one of our four locations in metropolitan or regional South Australia, give us a call or contact us online.

We express our gratitude to the Traditional Owners and Custodians for their continuous care of this ancient Country for thousands of generations and for the sharing of this land that was never ceded.

We recognise and respect the wisdom of Elders past, present, and those to come, and extend this to all First Nations Peoples and their living cultures.

We walk softly alongside First Nations Peoples as allies committed to seeking guidance, listening with purpose, and acting with courage in our future together.

Always was, always will be.

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Aboriginal and Torres Strait Islander visitors to Believe Housing Australia’s website are advised that this website may contain images, names and voices of people who have died.