Learn more about how we are responding to COVID-19 in order to safeguard our staff, volunteers, customers and the wider community.

We’ve implemented some simple measures to help keep our housing tenants and the community healthy and safe.

Our tenancy office is following strict social distancing protocols and is only open for essential visits (for tenants who don’t have access to a phone).

We’ll  continue to be there for our tenants  – who we’ve  provided  with the appropriate numbers for tenancy queries and maintenance requests. Any lease renewals will be sent via post.

In the case where a  tenant urgently  needs to visit one of our offices, or our staff/maintenance contractor  need to attend a tenant’s home, we’ll be clarifying prior whether:

  • the tenant  or any  person(s) they  live with have been diagnosed with COVID-19
  • the tenant or any person(s) they live with have  been overseas in the past 14 days
  • the tenant or any person(s) they live are displaying any flu-like symptoms

We appreciate that this is a stressful and difficult time for many in our community. We’ve informed all tenants to contact us with any questions and concerns.