In keeping with strict social distancing protocols, we’ve recommended reducing time in our reception areas and only visiting our offices if it’s essential. We’re currently contacting those who access our services to discuss how they’d prefer to be supported during this time
In the case where a person urgently needs to visit one of our offices, we’ll be clarifying prior whether:
- the person has been interstate or overseas in the past 14 days
- the person has been diagnosed or has been in contact with someone diagnosed with COVID-19
- the person is displaying any flu-like symptoms
Despite the circumstances, we remain committed to serving those need it most. We’ve encouraged people to contact their case manager or our Homelessness Gateway Service to discuss their individual needs and concerns.