These services include assessment, referrals, financial counselling and material assistance such as food, clothing and other essential items for those in financial crisis.
Working with government and medical advice, our aim is to keep all essential emergency assistance services open throughout the COVID-19 pandemic.
We’ve adapted the way we’re delivering these services in line with social distancing and hygiene protocols to safeguard the health of our customers, staff and volunteers.
We’ve already experienced an increase in demand for our emergency assistance services. This demand is expected to grow as people begin to experience extreme difficulties in meeting commitments on the job seeker allowance (formerly Newstart), as supplement payments are reduced.
We make these changes in the best interests of all those approaching us in need – their health and safety is our priority as is the health of our staff who provide the dedicated support.
As South Australia’s largest social services provider, the need for our support services is now more important than ever before. We’ll continue to be there for our customers — South Australians who need it most.