General updates and latest information
We have adapted our aged care services to keep our residents safe, while helping them to stay connected with their families and friends.
At AnglicareSA we continue to review the COVID-19 situation very closely and act upon the latest advice and information we are receiving from both state and federal health departments.
Please read below for more information on our COVID-19 response across our various aged care areas: residential aged care, home care services, and allied health services.
Residential aged care
We must continue to be vigilant in our practices to keep residents safe. This means:
- Visitors must have proof of flu vaccination
- Visitors are required to wear a mask
- Visitors must comply with social distancing at all times, including maintaining a distance of 1.5 metres
- Visitors to sanitise hands before entering and leaving the home
- Visitors will be asked screening questions upon entry
Visiting hours are Monday to Saturday 10am – 4pm, Sunday 11am – 4pm. Visits outside of these hours can be arranged in special circumstances by arrangement with the senior manager of a residential care home.
We can’t afford to be complacent and risk the health and safety of those in our residential care homes. Please remember if you are feeling unwell do not visit your loved ones. The consequences can be dire for not only your loved ones but for everyone living at the home. Instead, please keep in touch and support them on the phone or online. Our teams on site are ready to assist family and friends with this.
SA Health requirements regarding border restrictions are updated as the situation develops. Please visit the SA Health website for further information.
We have communicated to family and friends to contact our sites directly if they have specific questions or concerns.
COVID-19 Older Persons Support Line
If you would like to talk with someone outside of AnglicareSA about the COVID-19 restrictions and their impact on you or someone you know, you can call the COVID-19 Older Persons Support Line on 1800 171 866 (8.30am – 6pm AEST weekdays).
This support line is a joint initiative of COTA Australia, Dementia Australia, National Seniors and Older Persons Advocacy Network (ARAS is the South Australian member) and is supported by funding from the Australian Government.
Our Home Care customers’ health and wellbeing is our priority; this means ensuring all essential home care services remain in place.
AnglicareSA care staff are taking all the necessary measures to ensure our customers stay safe and happy in their own homes.
Please see the attached link for advice from the Department of Health outlining why ‘It’s still ok to have Home Care’.
The majority of our allied health services have returned to normal both in the community and clinic settings, with the exception of hydrotherapy. Due to reduced group numbers able to access pools, we are exploring viable options for this group service to continue.
As we continue to support people in the community, allied health staff will continue to wear masks where 1.5m physical distancing is not possible.