What the service offers
The Refugee and Transitional Housing Services Program provides accommodation to refugees who have recently arrived in Australia. The program is the sole service provider of accommodation to new arrivals under the Federal Government’s Humanitarian Settlement Service (HSS). We are a joint service provider of accommodation to new arrivals under the Federal Government’s Community Assistance Support (CAS) program.
Who can access the service
- People are referred to the program by the Australian Government. Self-referrals are not accepted.
Steps on how to access the service
Individuals and families in the in HSS are referred by the Department of Social Services. Individuals and families in CAS are referred by the Department of Immigration and Immigration and Border Protection.